Safe. Realistic. Effective.

Warranty

Our goal is to make sure you have the most effective training tools to create hyper-realistic scenarios. We are committed to making sure your systems are functioning. Our technology pushes the limits of physics and electronics to bring hyper realism, so we are here to support and quickly resolve any breakdowns. Should one of your gunSHOT Boxes malfunction please don’t hesitate to call for technical support: +1 216-925-0025, Option 4

Your Warranty Coverage

What’s Included in the Plan

Explore a range of tools designed to replicate real-world threats and prepare your teams for the unpredictable.”

3-Year Total Coverage

1-Year Warranty + 2-Year Extension

Priority Technical Support

via phone, email, or support ticket submission

Hot Swap Program

Emergency replacement units to prevent training delays

Remote Replacement Access

Up to 2 replacements/year, shipped as needed (*product specific)

All Parts & Labor Included

No hidden fees or deductibles

Extended Service Contract Pricing

Pricing by Product